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CANCELLATION POLICY
Any cancellation must be done in writing or email. No exceptions.
Cancellations will not be accepted for;
Normal Orders after 4 days
Market Orders after 2 days
SHIPPING TERMS
All shipments are FOB Laredo, Tx. To avoid damage, all shipments will be shipped via an approved truck line. Freight charges for all shipments will be under COLLECT TERMS unless a special arrangement has been made. Stock items will be available within days. Please allow 2-6 weeks for items out of stock. Delivery dates are estimated and are subject to change.
PAYMENT TERMS
Mexports accepts credit card payment (VISA, MASTER) or check. Credit cards are charged 7-10 days prior shipment
CLAIMS
The day we ship your merchandise, we will fax you the atached notification of shipment, so you can track your merchandise.
NOTIFICATION OF SHIPMENT
YOUR ORDER WAS INSPECTED BEFORE LEAVING OUR WAREHOUSE, AND IT LEFT IN PERFECT CONDITION
It is the customer’s responsibility on truck freight shipments to require the driver to remain until the items are unpacked and inspected.
Any damage must be noted on the freight slip. Concealed damage may not be covered later if not noted at the time.
ALL DAMAGED PRODUCT MUST BE REPORTED DIRECTLY TO THE CARRIER WITHIN 24 HOURS
“DAMAGE MERCHANDISE”
HANDCRAFTED MERCHANDISE
All of the merchandise offered by Mexports is hand crafted. Slight variations in the size, color and appearance should be considered as natural characteristics of hand crafted merchandise.
PRICES
Prices are subject to change without notice.
PRIVACY POLICY
To provide you with the prices, you need to provide Mexports with your complete information:
Company Name, Adreess, phone & fax , email and resale tax number.
With respect to your information provided to Mexports, we will comply with all applicable U.S. data protection laws currently in force. We will use such information for the following reasons:
- Internal record keeping
- To improve our product services
Our sales representatives may follow up either by e-mail, telephone or mail to people who have used the Website as part of Mexports customer care procedures.
We may periodically send promotional materials about new products, or other information, which we think you may find interesting using the e-mail you have provided.
From time to time We may also use your information to contact you for market research purposes. We may contact you by e-mail, telephone or mail.
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