We do ship from Laredo Texas border town with Mexico.
Do you have Merchandise in stock or its made to Order?
Yes, we carry Merchandise in stock, we can ship from immediate up to six weeks maximum if we don’t have in stock.
Do you offer Customization?
Yes , we do Welcome Customer Orders , take from 8- 10 weeks.
Where the Products are Manufactured?
All our products are Manufacture with Natural – Organic products from diferent Regions from Southern Mexico.
Do you accept Returns?
All our sales are Final, we don’t accept Returns, due the heaviness , sturdiness and our Professional way of Packing.
What do I do if a receive a Broken piece?
REFUSE , write down on Drivers Proof of Delivery and notify Mexports immediately, we will send you a Replacement piece as soon we make the claim with Carrier Company.
Is the Merchandise Insurance?
Yes we do send all Merchandise insurance with carrier, if you received a broken piece, please do not accept, REFUSE and we will replace as soon we can.
Does your Products have a Warranty?
We don’t extend a Written Guarantee Policy, but 25 years in Business back up, our Leadership on the High End Products Industry.
Are your Products Handcrafted or Machine Produce?
All our products are Handcrafted, Hand Painted and Hand Forged, there’s no piece a like, there’s One-of-a-Kind.
Can I pick up Merchandise from your facilities in Laredo Texas?
Yes of course, you can CURBSIDE on our Location in Laredo TX, we just need couple of hours ,for packing & finishing touches details.
Do you have a Showroom in Laredo Texas?
Yes, we do have a Showroom in Laredo TX, you are welcome to visit us Monday to Friday 9 am to 5 pm, Saturday by appointment only.
