FAQ
frequently asked questions
Have questions? Here you'l find the answers most valued by our partners, along with access to step-by-step instructions and support.
We do ship from Laredo Texas border town with Mexico.
Yes, we carry Merchandise in stock, we can ship from immediate up to six weeks maximum if we don’t have in stock.
Yes, we do Welcome Customer Orders, take from 8-10 weeks.
All our products are Manufacture with Natural – Organic products from diferent Regions from Southern Mexico.
All our sales are Final, we don’t accept Returns, due the heaviness, sturdiness and our Professional way of Packing.
Yes, we do have a Showroom in Laredo TX, you are welcome to visit us Monday to Friday 9 am to 5 pm, Saturday by appointment only.
REFUSE, write down on Drivers Proof of Delivery and notify Mexports immediately, we will send you a Replacement piece as soon we make the claim Carrier Company.
Yes we do send all Merchandise insurance with carrier, if you received a broken piece, please do not accept, REFUSE and we will replace as soon we ca
We don’t extend a Written Guarantee Policy, but 25 years in Business back up, our Leadership on the High End Products Industry.
All our products are Handcrafted, Hand Painted and Hand Forged, there’s no piece a like, there’s One-of-a-kind.
Yes of course, you can CURBSIDE on our Location in Laredo TX, we just need couple of hours,for packing & finishing touches details.